Due to COVID-19 we are having longer shipping delays. Please allow 2-3 weeks (business days only) Thank you! xoxo Luchis
I started Luchis because I believed in my self and my craft. So I wanted to make a trust worthy company that offered not only high quality products but the tools and education necessary to use them with no problem and be a great support system. I personally had no support while trying to grow my lash business. I made a promise to make sure no one ever felt the way I did. Here we are years later I have made it my mission to offer the most extensive training and affortable education the lash industry has ever seen. I love watching other talented artists grow within their careers while using our lash products and instructions.
OUR SHIPPING POLICY
What You Need to Know
We try our best to get orders out immediately but please allow up to 3 - 4 business days for processing. Custom items please allow up to 3-4 business days to process and 10 day of production time. Processing and shipping time estimates do not account for holidays or non-business days. Packages will be shipped in the order they are received.
Incorrect Shipping Information
All customers are responsible for inputting the correct information for the order’s billing and shipping address. All orders placed are finalized.
Order cancellation requests will NOT be considered. Orders are shipped as quickly as possible and cannot be cancelled once they have been dispatched.
You’ll receive a shipping confirmation email with a tracking number as soon as your order has been shipped. Please allow up to 24 hours for the tracking number to become active/update.
Once your package has been shipped all delivery responsibilities will then be handled by USPS. Example: lost, stolen, or damaged items. If you have any questions in regards to your shipment, please contact your local post office.
How It Works
Due to sanitary/health reasons, lashes are not eligible for refunds or exchanges.
Sale items: which includes items sold with a promotional code or marked down in price, are final sale. NO EXCEPTIONS!
Coupon codes are only valid for 1 item per purchase per customer.
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